Refund policy

RETURN & REFUND POLICY

Each Anna Orr Photography fine art print is made to order specifically for you. Because prints are produced individually according to the size and configuration selected at checkout, returns and exchanges for change of mind are not accepted.

ORDER CHANGES & CANCELLATIONS

Orders are submitted for production shortly after they are placed. If you notice an error in your order, please contact hello@annaorrphoto.com as soon as possible. I will make every effort to assist before production begins, but changes or cancellations cannot be guaranteed. Once an order has entered production, it cannot be changed or canceled.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Every print is professionally produced and carefully packaged. If your order arrives damaged, defective, or incorrect, please contact hello@annaorrphoto.com as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photographs showing the product, packaging, and any visible damage or defect. This documentation allows me to work with the production lab to evaluate the issue and arrange an appropriate resolution.

If a production defect, shipping damage, or fulfillment error is confirmed, I will work with you to arrange a replacement or other appropriate resolution at no additional cost.

COLOR & APPEARANCE

Every effort is made to represent each photograph accurately online. However, colors and brightness may vary slightly between screens and the finished print due to differences in monitor settings, display technology, and the characteristics of the printed medium. These normal variations are not considered defects.

RETURNS

Because each fine art print is made to order, returns are not accepted except where required by applicable law or where an item is confirmed to be damaged, defective, or incorrect.

QUESTIONS

If you have any questions about your order, please contact hello@annaorrphoto.com.